Washington Express Visas & Documents is operating as normal. The U.S. Dept of State is no longer accepting documents for authentication from the public. All documents must be mailed in and will be returned via UPS or USPS. To learn how we're ensuring the health and safety of our customers and employees, click here.

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DOS Authentication Office Changes

11 September 2012 | FrontPage,News

DOS Authentication Office Changes

Effective Monday, September 17, 2012

The Office of Authentications will implement a new schedule for document
review, drop-offs, pick-ups and appointments

 We will offer same-day service for individuals and Emergency third parties by appointments only.

Beginning September 17th, the Office of Authentications will begin performing document review and accepting document drop-offs between 8-9 AM, Monday – Friday (except Federal Holidays).

  • Limit of 15 documents per customer per day.
  • Only one submission a day.
  • Documents will be ready up to 72 business hours.


  • 8-9 AM, Monday-Friday (except Federal Holidays).

We will start accepting requests for appointments on September 10th, 2012.  The telephone number will be posted on September 10, 2012

(Limit one appointment a day)

Couriers, relatives and friends submitting documents on behalf of others must have written authorization/permission from the owner or originator of the documents to act on their behalf when submitting documents for review.

When the request involves:

  • Life or death emergencies (serious illness, injury or death of affected individual, immediate family member or prospective adoptee).
  • Proof of domestic or international travel plans within 24-48 hours of submission.
  • Direct support to US Federal agencies.


When:                  August 21, 2012
Where:                 Authentications Office
518 23rd Street NW
Washington, DC  20520
Time:                     2:30pm – 3:30 pm

Denitra Hawkins
Chief, Authentications Office