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ISO9001 Certified Visa Services

28 March 2011 | News

ISO9001 Certified Visa Services

ISO 9001 certified? Many companies may know what this means. In business, it is an international standard published by the International Organization for Standardization (ISO). It is a certification acquired based upon a company’s Quality Management System (QMS). This means that a company claiming to have a QMS meeting the requirements of ISO 9001, has been assessed and determined to have the ability to effectively provide consistent service within their area of business.

ISO requirements cover topics such as:

  • Quality Management System continuous improvement
  • Management commitment to quality
  • Resource adequacy
  • Employee competence
  • Process Management, such as administrative processes
  • Business Planning
  • Product or Service Design
  • Order Reviews
  • Customer Complaint Resolutions
  • Customer Perception Management

A customer may not know the definition of ISO 9001 Certification, yet they know exactly what it means. It means quality. It means reliability. It means trust. It means better sleep at night. It means your process prevents errors, even if it’s their own. It means proven expertise. It means you have customer care. It means they have a business relationship that works every time.

Washington Express Visas decided to solidify its’ position as the most trusted and reliable service for expedited Visas, Passports and Document Legalization in the Nation’s Capital by becoming ISO 9001 Certified. Washington Express has been in business for 29 years with offices in Washington DC. We are the only single source provider of expedited document processing in the nation’s capital. Being within the sect of courier services we are in, having a quality management system that executes optimal service every time is vital. Our team prides itself on quality service and meeting the needs of our customers.

We are internationally proven to have a Quality Management System established that works. Let Washington Express Visas be your single source visa and passport services provider. We know the meaning of being ISO 9001 certified, but we also know what it means to you!