I have tried other companies but felt like your company was trustworthy and reliable. I can’t express how timely you guys are. I would get email updates with status info on the process. That makes me feel good knowing I can trust your company with my passport and personal information.
Most company’s websites were hard to navigate and had too much information that made it very confusing to understand. Your website was very informative and if you follow the checklist, the process goes very smoothly. I can’t express how timely you guys are.
Every time I have used your services, it was always a mad rush that it becomes stressful but you guys always reassure me everything will be ok. I usually get my passport and visa before your estimated timeframe; I love that!
I am very thankful that your team did such a great job. So efficient, polite, professional. Everyone I spoke with there was absolutely great. I'd give your team an 11 out of a possible 10. You were a pleasure to do business with. THANK YOU!!
The service is top notch. If there is any question about a document, they call immediately for clarification. They are able to get documents through the legalization process within days. They also communicate the status of the document throughout the process. An internet search of businesses who provide this service resulted in a long list. I feel very fortunate that I selected such a fine company and have recommended them to others in my company.
Excellent service! Customer service was well informed and polite. I am so impressed; I will not use CIBT again.
Washington Express is just awesome! I love your efficiency and the fact that you call me if there is a question or problem. I will continue to use your service and will recommend you to my co-workers.
I just wanted to say thanks for your professional and very courteous service. I have learned the hard way that this should not be taken for granted. I contacted Washington Express Visas and spoke with you by phone after I had tried to use another company to obtain a business visa to China. The "other company" advertised a service on its website that it couldn't provide - I was not informed of this fact until I had sent my application package and then after I called to confirm receipt. When I called you, you were very helpful during our initial conversation. In addition, the pro-active follow-up with my order was outstanding! You kept me advised of the visa processing steps and return delivery status. This communication provided me with confidence that I would receive my visa in advance of my travel date. In fact, I have. I am sharing your company's name with my colleagues and I will be sure to choose you and your company in the future as my business and travel plans dictate.
I spent 4 weeks trying to do what you all did for me in less than a week. I want to just compliment your services and tell you how grateful I am to have found your company. I will definitely use your services in the future when needed and recommend you to everyone I know. Thank you so much for the very quick, professional service. It was very much appreciated!
I really appreciate being able to make one call to schedule both delivery and pick-up of the visa documents. In the rare cases where there have been delays in the processing at the consulates, Washington Express calls me right away to let me know, which has made me even more confident in using their service.
Washington Express Visas staff processed my visa application quickly and correctly. I would recommend Washington Express Visas to anyone who needs to travel and needs their visas expedited.
The DC Office of K&L Gates utilized Washington Express Visas to assist us with processing documents requiring legalization by the Department of State and various embassies for the last several years. I would recommend Washington Express Visas for assistance with directing materials through the authentication process.
I just wanted to thank you and your team for working so hard to get [our firm’s] visa expedited. We are incredibly happy with the service you provided, and thrilled to have her passport and visa back in our hands on such a timely basis. Thank you very much again, and we will be sure to use your service again in the future. Thanks, Alex – American Enterprise Institute
All the people I dealt with there (including Verna and Ted) over the past three weeks were friendly and very competent, and pro-active in dealing with the setbacks in my application process. They worked quickly and were also very easy to communicate with. My visa request was stonewalled by the Embassy, but at least working with Washington Express was a good experience.
Thank you for the prompt processing of my visas. You returned the passports more quickly than I expected and we received just exactly what we requested.